:root{--bg:var(--sb-color-surface);--panel:var(--sb-color-bg);--border:var(--sb-color-border);--text:var(--sb-color-fg);--muted:var(--sb-color-fg-muted);--primary:var(--sb-color-primary);--link:color-mix(in srgb,var(--primary) 80%,#000);--primary-text:var(--sb-color-primary-text);--inbound:#dbeafe;--outbound:#f1f5f9;--note:#fef3c7;--error:#fee2e2;--error-text:#991b1b;--scrollbar-thumb:rgba(15,23,42,0.18);--scrollbar-thumb-hover:rgba(15,23,42,0.32);--draft-bg:color-mix(in srgb,var(--primary) 15%,transparent);--surface:var(--panel);--fg:var(--text);--fg-muted:var(--muted);--brand-primary:var(--primary);--brand-primary-hover:color-mix(in srgb,var(--primary) 85%,var(--text));--accent:var(--primary);--accent-strong:color-mix(in srgb,var(--primary) 80%,var(--text));--border-strong:color-mix(in srgb,var(--border) 70%,var(--muted));--success-text:#15803d;--operator-called-bg:#fdf2f8;--operator-called-bg-hover:#fce7f3;--operator-called-bar:#db2777;--verifier-warn-bg:#fff3e0;--verifier-warn-text:#995f00;--verifier-warn-border:#f0c590;--verifier-ok-bg:#e8f5e9;--verifier-ok-text:#1b5e20;--verifier-ok-border:#a5d6a7;--verifier-flag-bg:#fff5f5;--verifier-flag-text:#9b1c1c;--verifier-flag-border:#f1b4b4;--sb-color-primary-hover:var(--brand-primary-hover);--sb-color-primary-soft:color-mix(in srgb,var(--primary) 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UI,Roboto,sans-serif;font-size:14px;line-height:1.5;height:100%}body{min-height:100vh}a{color:var(--link);text-decoration:none}a:hover{text-decoration:underline}button{font:inherit;cursor:pointer}input,textarea{font:inherit;color:inherit}@media (max-width:600px),(pointer:coarse){.input,.textarea{min-height:44px}}.input,.textarea{width:100%;padding:8px 10px;border:1px solid var(--border);border-radius:6px;background:var(--panel);color:var(--text)}:root[data-theme=dark] .input,:root[data-theme=dark] .textarea,:root[data-theme=dark] select.input{color-scheme:dark}:root[data-theme=dark] .input option,:root[data-theme=dark] select.input option{background:var(--panel);color:var(--text)}.input:focus,.textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--sb-color-primary-soft)}.row{display:flex;gap:12px;align-items:flex-start;margin-bottom:12px}.row>label{min-width:140px;padding-top:8px;color:var(--muted);font-size:13px}.row>.input,.row>.textarea{flex:1 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var(--border)}.conv-snooze{margin-right:4px;color:var(--muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.conv-snooze-woke{color:var(--amber-text,#92400e);font-weight:600}.conv-presence,.tg-row-presence{display:inline-flex;align-items:center;justify-content:center;flex:none;width:18px;height:18px;border-radius:50%;color:var(--muted);background:var(--bg);border:1px solid var(--border)}.conv-presence.is-typing,.tg-row-presence.is-typing{color:var(--amber-text);background:var(--amber-bg);border-color:var(--amber-border)}.tg-row-presence{margin-left:6px;margin-right:auto}.conv-wait,.tg-row-wait{display:inline-flex;align-items:center;gap:3px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.conv-wait-late,.conv-wait-warn,.tg-row-wait-late,.tg-row-wait-warn{padding:1px 6px;border-radius:999px;font-weight:600}.conv-wait-warn,.tg-row-wait-warn{color:var(--amber-text);background:var(--amber-bg)}.conv-wait-late,.tg-row-wait-late{color:var(--error-text);background:var(--error)}.conv-reason,.tg-row-reason{display:inline-block;margin-right:6px;padding:0 6px;border-radius:4px;font-size:12px;font-weight:600;color:var(--amber-text);background:var(--amber-bg);border:1px solid var(--amber-border)}@media (min-width:768px){.thread{padding-left:44px;padding-right:44px}}.thread-empty{color:var(--muted);text-align:center;margin-top:64px}.message{max-width:70%;padding:10px 14px;border-radius:12px;word-wrap:break-word;white-space:pre-wrap;word-break:break-word}.message-inbound{align-self:flex-start;background:var(--inbound)}.message-outbound{align-self:flex-end;background:var(--outbound)}.message-note{align-self:stretch;background:var(--note);border:1px dashed #d97706}.message-meta{font-size:11px;color:var(--muted);margin-top:4px}.message-inbound .message-meta,.message-outbound .message-meta{color:var(--text)}.message-status-draft{border:2px dashed var(--primary);background:var(--draft-bg)}.dispatch-failure-note{display:flex;flex-direction:column;gap:2px;margin-top:6px;padding:6px 8px;border-radius:6px;background:var(--error);color:var(--error-text);font-size:12px;line-height:1.4}.dispatch-failure-partial{font-weight:600}.message-draft-banner{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;margin-bottom:8px;border-radius:999px;background:var(--primary);color:var(--primary-text);font-size:11px;font-weight:600;letter-spacing:.02em}.composer-send-btn[data-approve=true],.tg-composer-send[data-approve=true]{box-shadow:0 0 0 2px color-mix(in srgb,var(--primary) 30%,transparent)}.composer{position:relative;border-top:1px solid var(--border);background:var(--panel);padding:12px;display:flex;flex-direction:column;gap:8px}.composer.composer-dragging:after{content:"";position:absolute;inset:8px;border:2px dashed var(--primary);background:var(--draft-bg);border-radius:8px;pointer-events:none}.ai-feedback{display:inline-flex;gap:2px;margin-left:8px}.ai-feedback-btn{background:transparent;border:0;padding:0 4px;cursor:pointer;font-size:13px;opacity:.45;transition:opacity .12s ease,transform .12s ease}.ai-feedback-btn:hover:not(:disabled){opacity:1;transform:scale(1.15)}.ai-feedback-btn.ai-feedback-active{opacity:1}.ai-feedback-comment{display:flex;flex-direction:column;gap:4px;margin-top:6px;flex-basis:100%}.ai-feedback-comment textarea{font-size:12px;min-height:50px}.ai-feedback-comment-actions{display:flex;gap:8px;align-items:center}.visitor-panel{border-left:1px solid var(--border);background:var(--panel);overflow-y:auto;display:flex;flex-direction:column}.visitor-panel-header{display:flex;justify-content:space-between;align-items:center;padding:8px 12px 8px 16px;border-bottom:1px solid var(--border);font-weight:600;font-size:13px}.visitor-panel-collapsed.btn.btn-ghost{width:28px;min-width:0;height:100%;padding:0;border-radius:0;border-left:1px solid var(--border);background:var(--panel)}.visitor-panel-body{padding:12px 16px;display:flex;flex-direction:column;gap:16px}.visitor-section h3{font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin:0 0 6px;font-weight:600}.visitor-section dl{display:grid;grid-template-columns:96px 1fr;grid-gap:4px 8px;gap:4px 8px;margin:0;font-size:12px}.visitor-section dt{color:var(--muted)}.visitor-section dd{margin:0;word-break:break-word}.visitor-notes .notes-composer{display:flex;flex-direction:column;gap:6px;margin-bottom:8px}.visitor-notes .notes-composer textarea{min-height:56px;font-size:12px}.visitor-notes .notes-composer 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